Hi All,
Is it possible to do a bulk change to order delivery methods? For example, change about 500 subscription orders from "Mail" to "Print-at-Home" after the first of the year.
Thanks,
Susan Ashcraft
That's essentially what Sydney Opera House use for their Delayed Digital Delivery
https://www.tessituranetwork.com/en/Files/tlcc/2019/Mini-Magic/Delayed-Digital-Delivery
Hi Heath
Can I ask whether you know if the bulk change of MOS to PAH (mentioned in your response) would work for tickets that have already been printed as hard tickets? We have events that changed dates and the new concert changed from Friday to Thursday and Saturday to Friday.... We are keen to send new tickets to everyone to decrease problems of people turning up on the wrong nights. We have used delayed sending via the PAH MOS for new tickets we have allocated by turning off the print until we are ready to send all the tickets. When the printing box was ticked the e-tickets were sent en masse! Ideally we would like to reprint the tickets via an e-ticket rather than posting out the tickets again - big cost as it is across 3 shows! I look forward to your input - or anyone else?
Thanks
Josie Aitchison
Perth Concert Hall
It only triggers for unprinted tickets and not if there are any exchanges or printed tickets already in the order. You'd need to do something flashy to send them to the TPS without hitting the request PAH reprint button (like I had to do on every order in a performance the other day <le sigh>)
I've been exporting our old GA maps into a new allocated house and then running that script. You need to note though that your PAH DaysInThePast setting might mess with your sending if the orders were from yonks ago.
Thanks for your reply Heath. I thought it probably wouldn't work for reprinting. Anyone else out there got any ideas?