Hi Everyone,
We are starting a promotion where the purchase of a full price ticket will allow the guest up to 4 youth tickets for free. The problem that we have is people are able to put the "free youth" tickets into their cart without purchasing the full price ticket. How do we allow the free tickets to show only after full price tickets have been carted? We have a separate source code that allows this promotion to be purchased online and utilized in our box office.
Hey Melissa,
This would be a perfect use of pricing rules. I would suggest using them to accomplish this. The documentation Tessitura has for setting up pricing rules is pretty thorough. https://www.tessituranetwork.com/Help_System_v151h/Tessitura.htm#Pricing%20Rules/Pricing%20Rules.htm
- Chris