Hi all. I'm wondering if anyone has a good idea as to how to sell group tickets with the new TNEW digital content option? For instance, if a teacher or a company would like to buy multiple tickets to a digital event, how would you sell those tickets? While you could setup an account for each person, you would have to sell those tickets individually. And what if you don't have contact information for each person? Has anyone figured out what to do in these instances? Thanks!
Hi Liz. We're dealing with the same issue. For college aged groups and older what we've done so far is to collect payment from a single group leader, edit the total price into a single ticket, and then create a promo code which allows access to a comp ticket price to be distributed to the other group members. Our thinking is that having them each sign up for an account on their own in order to reserve the ticket will pre-empt as many day-of log in problems as possible.
That creates some reporting issues of course, but it's the best solution we've found so far. Our content, so far, has been hosted on Vimeo, and we also make sure that key staff are aware of the direct link to the video/feed for any day-of customer service issues when circumventing the TNEW paywall is necessary. Look forward to hearing what others have done!
Thanks Luke, coupon codes are a great idea!