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Using on acct money on our tnew site

Shelley Espinoza
$organization

How do patrons pay on tnew with on acct money?

Parents
  • $organization
    HI Nara,
    With regards to being a test site, what is required on the part of the organization to get this feature set up on the site to start testing it? Is it all handled through TNEW or do the orgs have some backend set up to do.
     
    Thanks,
     
    Maureen Cotellese
    Training Specialist and Support Manager
    PHILADELPHIA REGIONAL ARTS CONSORTIUM
    Direct: 802-673-1845
     
Reply
  • $organization
    HI Nara,
    With regards to being a test site, what is required on the part of the organization to get this feature set up on the site to start testing it? Is it all handled through TNEW or do the orgs have some backend set up to do.
     
    Thanks,
     
    Maureen Cotellese
    Training Specialist and Support Manager
    PHILADELPHIA REGIONAL ARTS CONSORTIUM
    Direct: 802-673-1845
     
Children
  • $organization in reply to Maureen Cotellese (Past Member)

    Hi Maureen, 

    If you already have on account payment methods set up for use in Tessitura than you are already half way there! There just a couple of things you will need to either confirm or configure in Tessitura in order to use them on TNEW.

    You will want to confirm the web user group has access to the payment methods you want to allow to be applied to an order on the web via TNEW. In addition, you will need to configure or confirm the "Income" and "Max Refund" settings for the payment methods as well depending on how they will be used.

    Everything else will be configured in TNEW's Administration Site (including mapping which payment methods can be used for which products if you need that level of control).

    We will be publishing documentation out very soon that will give you suggestions first on how to plan for the configuration of the feature, and then step-by-step instructions. We'll include a link to the documentation in our release notes. 

    Thanks,
    Nara