How could we set up a "Pay now, choose shows later" approach? With COVID uncertainties we plan to put 4 shows on sale for Oct-Dec, then the rest of season goes on sale in Jan. We're selling general admission seating for in person as well as offering live stream tickets. It would be great to have Money On Acct for people to buy online (TNEW v7) whenever they please. I need to be able to pull list of 'pkg' buyers so I didn't think it would work to simply return purchased pkg. Has anyone done this, any advice?
Here's what I'm testing out. We'll have a show called Season Pass with 3 fixed pricetypes. Then we'll manually return the ticket and put money to on acct payment method called Season Pass. I can run the On Acct Tracking report to see how many people have purchased that. Once TNEW releases functionality for patron to use on acct $ to buy online in about 2 wks then they can buy whatever they want.
We are going to waive ticket fees for these patrons. I'm new to pricing rules. How would I set it up for their constituency to change the price type which is not associated with fees? What if a GA event has 2 pricetypes, can I set it up that they see both of those after the rule change?
I love this solution - please post about how it turns out!
For your pricing rules question, the pricetype would flip after the patron has already added the ticket to their cart and is logged in. If you'd like them to be able to see price options or see their discount prior to selecting seats, you might be better off giving these subscribers a ranking that flips their MOS upon login. That MOS would then have no fees and only the discounted prices. Either way you'll have to do some training with your patrons about logging into their same account every time they return.