How could we set up a "Pay now, choose shows later" approach? With COVID uncertainties we plan to put 4 shows on sale for Oct-Dec, then the rest of season goes on sale in Jan. We're selling general admission seating for in person as well as offering live stream tickets. It would be great to have Money On Acct for people to buy online (TNEW v7) whenever they please. I need to be able to pull list of 'pkg' buyers so I didn't think it would work to simply return purchased pkg. Has anyone done this, any advice?
Hi Shelley,
We are going through the same thing - how do we encourage patrons to buy when we haven't released all our programming for the season yet? To solve this, we are offering a membership program. Pay $__, get access to all concerts. We're doing it by time frame:
$150/membership = Access to all concerts from October – December (1 ticket/per concert, per membership)
$300/membership = Access to all concerts from October – March (1 ticket/per concert, per membership)
$450/membership = Access to all concerts from October – June (1 ticket/per concert, per membership)
I built performances for each membership so patrons can choose which timeframe works best, and choose how many memberships they'd liked to purchase based on how many seats/concerts they plan to book. I have a SQL procedure running every 15 minutes to look for orders with these performances. It assigns them a constituency based on how many memberships (aka seats) they've purchased. The constituency is then used in a pricing rule that allows the patrons to book free tickets for any concerts as long as they have that constituency.
You don't really need the SQL procedure if you don't have any concerts for them to immediately book into; you could schedule the Manage Constituency utility to run every evening to look at patrons' ticket history and assign the constituency.
As for patrons who still have subscriptions or on-account $$, we are offering the membership to these patrons with the understanding that we will move their money around behind the scenes. Not super elegant, but it works for now.
I hope this is helpful!