Hi all,
I feel as though I'm asking a lot of questions these days, and if you know me at all, you'll know how much I REALLY dislike needing help. But nevertheless, here we are.
I am trying to report on refunds that have been processed, which seems easy enough. However, anything I try only shows orders that contain line items of returned tickets, but not transactions that occur solely in the payment window - for example, returning your On Account funds and processing a refund to your Visa card. The second layer of challenge for me is being able to determine which fiscal year these transactions belong to now that we have cancelled performances in two FYs.
Thanks to you all for being smart. I hope to be smart too when I grow up!
Be well,
Lesley
Have you tried the Performance Transaction Detail report? I use that a lot to find and report on things.....
Thanks Kimberly. I was not familiar with the report, but it is still not pulling the transactions without line items.