Hello!
In the the new COVID-19 pandemic world, we have been dipping our toe into digital content. We have been using Vimeo (I believe) for our Summer online Shakespeare production, but it is a by donation event, not a traditional paid event. As the new season approaches, we are looking an continuing with digital content but would obviously like to implement a paid aspect for live streaming and/or video on demand.
So, like most, I am excited to see what the new Gated Digital Content hub through TNEW will allow us to ticket our online and digital events. However, it appears that some of the usual video/digital streaming services (Vimeo, Youtube, etc) explicitly state vaguely allude to in their Terms & Conditions or User Agreements that the use of third party paywalls (like TNEW) is prohibited. So I was curious what other organizations have been using (or plan to use) to host video and live streaming events while still being able to use TNEW/Tessitura for ticketing.
This is such a new thing for us that I am unsure - beyond the Vimeos and Youtubes of the world - where to start. I would be grateful for any suggestions.
Thanks!Kristine
@ShelleyEspinoza I think Actors Theatre of Louisville is/was using PlayPlay TV: https://www.actorstheatre.org/ and @KristineAstop, one of our consortium orgs is using Vimeo and then importing data into Tessitura and another was selling "household tickets" through Tessitura and then including a link to the livestream 24-48 hours before the event. (It has passed, but you can check out their language, etc here: https://thewallis.org/beethoven
We are most likely moving forward with PlayPlayTV for our digital season. We are in the early stages of our talks with them so I don't have too many answers, but it seems like a great solution.
Hey Kristine,
Can you point me to where you read that in the Vimeo Terms of Service Agreement? My leadership is asking as I mentioned this to them. We're currently using Vimeo for our OnDemand movies so want to make sure we're not in contravention of that agreement. (I think I may have found it in point 2 of their ToSA but want to be sure.)
Michele
Hey Michele!
I have discovered that my use of the word, explicitly, in my original post was a misnomer. There doesn't appear to be anything explicit about terms and conditions for any of these services. Haha. But they are vague enough and written in legalese that it made me take a pause (and maybe panic post).
But the Vimeo Seller Addendum seems to indicate (vaguely) that you need to use their paywall for sales (unless I am just seeing monsters in the shadows?). But you can use a third-party for donations.
https://vimeo.com/selleraddendum
There was also some discussion about this on a different thread: https://community.tessituranetwork.com/tessitura_software_forums/f/tessitura_web-9/25703/gated-content-workarounds-via-tessitura
Happily, it sounds like we may implement a (mostly) self-hosted solution (if we move ahead with digital/live streamed content).
Kristine
Thanks Kristine! Yes, I'm following that other thread as well - so much information! That's where we've been leaning as well in the past few days and are exploring costs related to self-hosting.
You are correct, Vimeo prohibits you selling their content on anything other than their platform. Here is the language from their Terms of Service which then leads to the seller addendum which is more explicit.
Transactions: We may offer digital goods for sale. Purchases of Vimeo On Demand videos are governed by our Vimeo On Demand Viewer Agreement. Purchases of Vimeo Stock footage and licenses are governed by our Vimeo Stock License Agreement.
Monetization: We may allow you to sell digital goods or earn money through advertising. Your sales of videos are governed by our Seller Addendum.
Relating to the seller addendum which is here. https://vimeo.com/selleraddendum it only allows sales through Vimeo OTT and donations can go through a third party but only if the seller is already using their payment vendor.
Hey everyone!
I'd love to hear what you all have been exploring, what challenges you've run in to, and what early signs of success you've seen. If you are available, please join us for the upcoming Arts & Culture Connection event next Thursday, December 3rd at 11:00am EST called "The New World of Digital Engagement - Finding the answers together."
https://www.tessituranetwork.com/en/Items/Events/webinars/2020/Public/Connections_New_Digital-1203
Until then,Karyn