Hosted Payment Reporting for Settlements

Hey all,

We are beginning the process of adding hosted payments to TNEW. We've noticed that in standard reporting for payments, it only shows the generic payment method for hosted payments. It does not tell us what type of card was used (even though the card type is selected when the card is saved to the account - like Visa for example). Has anyone made any reporting for settlements that will show the actual type of card used versus the generic card type? We really need this for Broadway tours so anyone who is Broadway tour house who has this reporting would be awesome. We are WorldPay clients.

- Chris

Parents
  • Hi everyone! We have a feature on the TNEW roadmap for this. It says: Reporting by Credit Card Type for third-party hosted payments: This feature will pass in credit card type from hosted payment provider to Tessitura for more refined reporting." We are targeting the TNEW 7.35.2 release in late June for this feature. I hope this helps when you get the feature! In the meantime, there is not a report that separates them, but Chris Jensen's custom reporting suggestion might be workable depending on your configuration and needs.

Reply
  • Hi everyone! We have a feature on the TNEW roadmap for this. It says: Reporting by Credit Card Type for third-party hosted payments: This feature will pass in credit card type from hosted payment provider to Tessitura for more refined reporting." We are targeting the TNEW 7.35.2 release in late June for this feature. I hope this helps when you get the feature! In the meantime, there is not a report that separates them, but Chris Jensen's custom reporting suggestion might be workable depending on your configuration and needs.

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