We have N-Scan and currently use handheld Zebra scanners. Does anyone have any knowledge of whether fixed, self-service, admission scanners are available to provide guests with contactless entry? I have seen them at other venues but have no idea if such a thing exists for use with Tessitura and did not see anything like this listed under the devices.
Thanks!
Eve S.
I definitely wouldn't trust patrons to self-scan. We still have issues with ushers not understanding the messaging and letting people in. I wonder how far away the scanner would pick up the barcode? I doubt it would be six feet but you might be able to play around with the size of the barcode. Maybe the QR code would pick up easier? I believe that you can type in one of the ticket numbers into the NSCAN device instead of scanning. I'm not sure which data point it is and it might cause major backups at the doors.
Those are my fears as well. I've seen self-service kiosks mentioned here in this forum, but I'm not sure how practical that is to implement in such a short time frame. You're right - I don't think scanners could pick up 6 feet so I wonder if plexiglass guards would be practical. And wouldn't switching to QR codes be a design overhaul?