Hello Tessitura Family,
I hope everyone is hanging in there during this difficult time.
We've had some recent conversations that have touched the surface of what social distancing might look like in our venue come the start of our season in September. We're trying to be prepared, so we've looked at a couple of models of how me might re-scale our hall based on passive and aggressive social distancing standards and the projected revenue loss is staggering. We also have a large number of subscribers who have already renewed and we're currently trying to tackle how to have a potential social distancing option, while not displacing our subscribers, and then the timeline for that considering that our tickets go to print mid-June.
I think we've decided that we will not be re-scaling the hall and re-seating subscribers, but would rather hold some areas behind that are distanced in which guests could opt-in to. This would of course limit the number of subscriptions and single tickets we could sell, so there really is a cascading effect with each decision.
I'm really curious to see if anyone else has broached this conversation and what options your're considering, if any?
Thanks so much!
Be well,
Michelle
Great discussion Thank you. We are just beginning planning our season so we have the benefit of learning from others as we don't resume until the fall. We've been trying to figure out a plan on how to sell "socially distanced seats"....is there a way to have seats automatically blocked out once a patron purchases specific seats? I can see how we could manage if all sales were done by the box office staff, but have no idea about managing web sales. The entire concept feels way above what I know how to do in Tessitura. I look forward to hearing more, and appreciate the sharing of information as this feels a bit overwhelming...keeping staff and patrons informed, safe and confident.