Hello Tessitura Family,
I hope everyone is hanging in there during this difficult time.
We've had some recent conversations that have touched the surface of what social distancing might look like in our venue come the start of our season in September. We're trying to be prepared, so we've looked at a couple of models of how me might re-scale our hall based on passive and aggressive social distancing standards and the projected revenue loss is staggering. We also have a large number of subscribers who have already renewed and we're currently trying to tackle how to have a potential social distancing option, while not displacing our subscribers, and then the timeline for that considering that our tickets go to print mid-June.
I think we've decided that we will not be re-scaling the hall and re-seating subscribers, but would rather hold some areas behind that are distanced in which guests could opt-in to. This would of course limit the number of subscriptions and single tickets we could sell, so there really is a cascading effect with each decision.
I'm really curious to see if anyone else has broached this conversation and what options your're considering, if any?
Thanks so much!
Be well,
Michelle
Hi Michelle
This has come up for us today. Our management suggested reseating holding off seats between customers & every other row which fills us with dread, especially as many of our events are already sold out. Holding off areas on less busy shows sounds excellent. If anyone has any other bright ideas I'd love to hear them!
Thanks!
Lucy
That's definitely a tough one, Lucy. With your heavily sold shows, how are you going about re-seating everyone? Any simplifying tricks you've discovered vs. doing everything by hand? Another thing we're working through right now is how to sell socially distant seats online - we are not on TNEW, have a custom site through Adage using SmartSeat.