Offsite Scanning

Hello!  I've just been asked to look into what it would take to be able to scan our tickets at a concert we're presenting outdoors about 10 miles away.. is that even possible?  There will be a reserved section and also a paid general admission section.  I just can't imagine it... temporary server??  Through the internet somehow?

I imagine there are venues using NScan at more than one sight... how is that normally done? 

We also now have other indoor venues that are a distance from the home server that we would like to scan tickets for..

Thanks.

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  • Former Member
    Former Member $organization

    As long as you can get access to a wireless internet site, it is possible to do. You have to do the following:

    1. Create a public IP address / web site for the N-Scan web service. This usually involves some work with your internet service provider. You don't actually need a name (like nscan.rutheckerthall.org) though it helps sometimes. You do need at least a public facing IP address for the scanners to use that will take them to the N-Scan web service on your Gateway server.
    2. Attach the scanners to a wireless access point at the remote location. This can be a public wireless point or a private access point that you take to the location. For example, if you are at a hotel, these typically have wireless in their conference areas. You would connect each of the scanners to the hotel's wireless network and make sure you get to the internet.
    3. Update N-Scan in the Setup / Admin area for the URL value. Change this value to the IP Address or web site name created in step 1 (leave the ticketservices.asmx value at the end, just replace the internal IP address with the external address or name).

    This should work. The only other thing you might need to do as part of the setup is open up your firewall to allow traffic to the N-Scan Web Service from the remote locations IP address range. This will secure the service to only allow traffic from the location you are working.

    The key for any remote location where you want live scanning is the internet access. As long as you can get to the web, you can scan tickets. Theoretically, you could scan an event half way around the world as long as the response time was fast enough.

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  • Former Member
    Former Member $organization

    As long as you can get access to a wireless internet site, it is possible to do. You have to do the following:

    1. Create a public IP address / web site for the N-Scan web service. This usually involves some work with your internet service provider. You don't actually need a name (like nscan.rutheckerthall.org) though it helps sometimes. You do need at least a public facing IP address for the scanners to use that will take them to the N-Scan web service on your Gateway server.
    2. Attach the scanners to a wireless access point at the remote location. This can be a public wireless point or a private access point that you take to the location. For example, if you are at a hotel, these typically have wireless in their conference areas. You would connect each of the scanners to the hotel's wireless network and make sure you get to the internet.
    3. Update N-Scan in the Setup / Admin area for the URL value. Change this value to the IP Address or web site name created in step 1 (leave the ticketservices.asmx value at the end, just replace the internal IP address with the external address or name).

    This should work. The only other thing you might need to do as part of the setup is open up your firewall to allow traffic to the N-Scan Web Service from the remote locations IP address range. This will secure the service to only allow traffic from the location you are working.

    The key for any remote location where you want live scanning is the internet access. As long as you can get to the web, you can scan tickets. Theoretically, you could scan an event half way around the world as long as the response time was fast enough.

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