This is an urgent request - does anyone has an HTML email confirmation template that shows refunds correctly? And if so would you be willing to share the code?? Right now we can show returned ticket amount but as we are refunding service fees as well for cancelled performances in this case, that amount is not their full refund amount. What I really want is to be able to show the actually transaction amount so we don't get a lot of follow up from customers who think we didn't process their refund correctly!!
Thanks so much,
Sarah CoviePortTIX
We would be soooo grateful too!
-Aileen Chaltain
Hopkins Center, Dartmouth CollegeMichael Bodel Lori Corrette Courtland Fitch