Hello all,
Writing in from Austin where as you all probably saw SXSW was cancelled. Our two venues are the main venues for the SXSW film festival and luckily for us the cancellation isn't having that much of an impact directly. However, our presented/non-sxsw shows are still going on and we are experiencing varied waves of calls and concerns. We are trying hard to maintain distance from the paranoia, but I think it is important to acknowledge the realities and listen to those who may know more. Any thoughts or tips on what y'all have been doing? Thank you.
@Jessie- There is the Performance Seat Release report that will put $$ to an On Account you select. A way to return seats in bulk, but not necessarily refund the $$ back to credit cards, etc
This is a great option, and we have used it before. I will say for us our finance department didn't love the way it looked. Just a heads up in case.
Curious why your finance department didn't love/like it? (just arming myself with info).
I think the it look like a bunch of credits and they weren't expecting it. I think if I had let them know ahead of time they would of been fine.