Hello all,
Writing in from Austin where as you all probably saw SXSW was cancelled. Our two venues are the main venues for the SXSW film festival and luckily for us the cancellation isn't having that much of an impact directly. However, our presented/non-sxsw shows are still going on and we are experiencing varied waves of calls and concerns. We are trying hard to maintain distance from the paranoia, but I think it is important to acknowledge the realities and listen to those who may know more. Any thoughts or tips on what y'all have been doing? Thank you.
We popped the following statement on out website. https://www.sydneydancecompany.com/novel-coronavirus-covid-19-update/
Most of us in Australia are following the advice of Live Performance Australia (LPA) https://liveperformance.com.au/wp-content/uploads/2020/03/LPA-MR-Live-performance-and-COVID-19-11-March-2020.pdf
At our TUG last Friday we had a good discussion on this. Our PAC and Festival folks are affected or preparing strongly though us presenters less so. Our support is with our pals at Museum of Old and New Art (MONA) who cancelled Dark Mofo.
Hope you're all doing OK (reach out if you need to)
Heaath
PS: I'm also stockpiling our collection of <insert hated printnews media here> in case of TP shortage
It's comforting to have a community to turn to. I work at Ithaca College and all events will be cancelled until beginning of April (at this point), which means our almost sold-out run of Pippin will be cancelled (or potentially postponed). I haven't received a directive from my supervisors yet, but I imagine I will have to process hundreds of refunds for single tickets and partial refunds for subscriptions. Open to any suggestions for how I should go about organize this process!
We just got word the classes will be online until April. They didn’t say anything about events though. I’m guessing they will get cancelled. Is there a way to mass refund performances?
I asked this question last week about bulk refunds and got the network response:
I think there is away to put it all on account. I think I’ve done that before but can’t find the documentation because I’m on my cell phone. I’m hoping we can ask people to take a credit and call us if they want a refund or donate. I wonder if there are any laws against that.