We've just randomly been made aware that we are not allowed to contact any resident in the state of New York (NYS) as they have declared a State of Emergency. Apparently there was a law passed in December 2019 that prohibits any telemarketers from making unsolicited calls to residents of NYS when a State of Emergency has been declared.
We rely greatly on our outbound telemarketing team and were surprised by this news. My question is - are there other US states where this is an issue? In googling, I've been able to find that Louisiana also has this rule.
Hi there,
Here is a resource to assist with understanding our role in the current state of affairs.
www.ftc.gov/.../complying-telemarketing-sales-rule
https://www.dnc.com/
www.governor.ny.gov/.../governor-cuomo-signs-legislation-prohibiting-telemarketers-knowingly-making-unsolicited-sales
There are 12 states that are currently in a state of emergency:
NY, CA, WA, FL, OR, UT, MD, KY, NJ, NC, CO, MA
We are non-for-profits and I want to confirm if this applies to calling existing customers. I am reaching out to legal and will be happy to share.
Susan
Please do! Thanks so much.