Flex Package with Multiple Season

Is it possible to build a flex package made up of performance groups from multiple seasons? 

We are trying to offer our patrons the ability to choose 3 performances from a group of 6.  The problem is that all 6 performances are setup with different seasons.

Parents
  • Hi Esmerelda,

     

    The performance group must be set up in the same season as the package (in order for you to select it in the package setup), however, the performances in the performance group can come from different seasons.  In the performance group setup, by default after you select the season for the performance group, the performance list will be filtered by that season.  If you check the box ‘Filter By Business Unit Only’ in the bottom right, all performances will be listed regardless of season for the business unit associated to the selected performance group season.  This should allow you to make up performance groups containing performances from different seasons.

     

    Gregg Stickney

    Application Support Specialist/Manager Knowledgebase

    Tessitura Network

    +1 (888) 643-5778, ext. 318

    +1 (330) 835-4507

    +1 (888) 643-5778, ext. 201 (Support Line)

    www.tessituranetwork.com

    gstickney@tessituranetwork.com

    Tessitura Learning & Community Conference, August 8-12, Washington, DC

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Esmeralda Angel
    Sent: Friday, April 30, 2010 6:17 PM
    To: Gregg Stickney
    Subject: [Tessitura Ticketing Forum] Flex Package with Multiple Season

     

    Is it possible to build a flex package made up of performance groups from multiple seasons? 

    We are trying to offer our patrons the ability to choose 3 performances from a group of 6.  The problem is that all 6 performances are setup with different seasons.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Hi Esmerelda,

     

    The performance group must be set up in the same season as the package (in order for you to select it in the package setup), however, the performances in the performance group can come from different seasons.  In the performance group setup, by default after you select the season for the performance group, the performance list will be filtered by that season.  If you check the box ‘Filter By Business Unit Only’ in the bottom right, all performances will be listed regardless of season for the business unit associated to the selected performance group season.  This should allow you to make up performance groups containing performances from different seasons.

     

    Gregg Stickney

    Application Support Specialist/Manager Knowledgebase

    Tessitura Network

    +1 (888) 643-5778, ext. 318

    +1 (330) 835-4507

    +1 (888) 643-5778, ext. 201 (Support Line)

    www.tessituranetwork.com

    gstickney@tessituranetwork.com

    Tessitura Learning & Community Conference, August 8-12, Washington, DC

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Esmeralda Angel
    Sent: Friday, April 30, 2010 6:17 PM
    To: Gregg Stickney
    Subject: [Tessitura Ticketing Forum] Flex Package with Multiple Season

     

    Is it possible to build a flex package made up of performance groups from multiple seasons? 

    We are trying to offer our patrons the ability to choose 3 performances from a group of 6.  The problem is that all 6 performances are setup with different seasons.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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