Hello-
We have a new event that has a umlaut over the U
DÜNYA
I cannot get this to work in Ticket Design. I tried changing the font to Font 13 per documentation, but that does not work. I either get a black rectangle or just the letter U.
I tried copying and pasting from a word document; I tried doing Control+Shift+ : then typing a u.
Can anyone help me figure out what to type into Ticketing Setup to get the umlaut to work?
Hi Jessica,
I have the answer! You need to use font 13, but then you also need to put this code in the corner of your ticket at 0, 0.
<TRE><TT4>
It won't show up on the ticket, but it will help the boca printer to understand the umlaut and other special characters! There is an old forum post where I asked this question too, and someone else had figured out this trick!
Thanks,
Liz
Wow- that worked!! I would have NEVER known how to do this. Thank you.
Question: because I didn't want to mess up my "main" ticket design, I copied and it and adjusted the font to 13 and put this code on the new one - that I only attached to this one performance. Do you usually put this coding on all your ticket designs?
Thank you for the quick help!!
Jessica
Glad to be of help! I have added it to all my ticket designs. It is a bummer, because font 13 isn't the best looking font, but that way I don't have to worry about special characters appearing. I also changed constituent names to font 13 so that those special characters show up as well.