I am having an issue with Controlled Direct Debit Batches. When I pull the extraction out of Tessitura I keep my controlled batch open until I receive confirmation if the DD has been successful or if it bounces, etc. Once I receive this I delete the relevant constituents from my Controlled batch and close it.
The issue is that when I close it I always find that it post the DD transactions on the date the extraction was pulled rather than the date I have closed the batch. I have tried to change the posting date but it still posts the transactions in the past rather than on the date I would expect. This means I have to do some extra reconciliations in order to show the transactions to my Finance team.
Any Ideas?
Paul