Hi everyone,
My organization is part of a consortium, and another member org also sells tickets for us. We recently redesigned our ticket stock, and thus our ticket designs as well, but ran into an issue. The other organization uses their own ticket stock, which doesn't align with ours, and so seating information becomes difficult to read for ushers when the guests have tickets printed by the other org.
Short of creating a second entire set of prices and associated designs for the other organization, can anyone think of a way to solve this problem?
Short of upgrading the box office hardware to ticket printers that are dual-feed (or outfitting those locations with multiple printers), there’s not a whole lot you can do. Given that your organization ended up doing this redesign without assessing the issue you are experiencing beforehand, perhaps it’s the case that you would rather just prevent those tickets from being printed by the other organization in the first place. The other organization’s mode of sale for your performance could have ticket printing turned off.
That may be the direction I end up going. Thank you!