Hello,
I have created my very first dashboard and would like to share it to the person who requested it. When I try to share it, the only person available as an option is our DBA. I'm assuming it's a permissions/security thing, but what am I missing?
Thanks!
We had an instance here once where the email address did not populate from the Tessitura Security module to Analytics. In Analytics under the Admin tab, make sure the email address has populated for the user in question.
Hi Lesley,
Have you given their user group a Dashbaord Role? You need to have permission to the user group of the person you are trying to share with? Otherwise, you should have an option to choose to share with "Everyone " (type that in the search when trying to share) but that will share that dashboard with everyone no matter what user group they are in.
By permission I mean you as the sharer need be Associated with the user Group in Security under your user name and the Group button with the user group of the person you are wanting to share with. It does not need to be your default but you need to be associated with that user group. I do not find this in documentation anywhere, but we faced the same problem recently.
The only other option I see possible without having user group association is to share with "Everyone".
I would open a support ticket if you are still having problems.