Hello All
Historically we haven't altered the Mode of Sale while selling tickets. As part of our desire to use Tess more effectively as an analysis tool we now require our front end staff to change the mode of sale according to how customers are booking i.e. walk-up, phone call, mail etc, front end staff have never changed the MOS they are a bit hard-wired not to change it and are finding it difficult and frustrating.
My thoughts are that I would like the MOS to clear after each transaction but I cant see a way of doing it. Can this be done?
TIA
Alec
Alec -
Are you needing to change the MOS itself, or are you wanting to track the sales channel (how you're receiving each order) more effectively? If the latter is the case, there's a setting for default sales channel on the MOS setup screen which, if not set, will prompt the user for a new sales channel value in every transaction.
Hope this helps,
Jonathan
Hi Jonathan -
That's worked perfectly. Thanks for the advice
In this case, would you set it to "none"? I can't seem to unselect all.