Single Sale Order Listing

Hey all -

I am trying to run the single sale order listing to show me unseated orders.  However, when I run the report for the performance date that shows unseated orders in the season manager it comes up with none.  I have set the order dates to include all possible orders for that date.  Any suggestions on how I can find out what account has the unseated order for the performance?

Lea Ann Reed
Manager of Sales
Kansas City Repertory Theater

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  • Lee Ann,

     

    This is what I use to find the order that are unpaid or unseated.

     

    -          From the Ticket Order screen select the chick let next to the order # box

    -          Select product

    -          Select the season the performance is under

    -          Select Perf or Pkg Code

    -          Where is says Seated: (all) change the pull down to No

     

    Hopefully that should do it for you

     

    Ashley Voorhees

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Lee Ann Reed
    Sent: Monday, April 12, 2010 11:42 AM
    To: Ashley Voorhees
    Subject: [Tessitura Ticketing Forum] Single Sale Order Listing

     

    Hey all -

    I am trying to run the single sale order listing to show me unseated orders.  However, when I run the report for the performance date that shows unseated orders in the season manager it comes up with none.  I have set the order dates to include all possible orders for that date.  Any suggestions on how I can find out what account has the unseated order for the performance?

    Lea Ann Reed
    Manager of Sales
    Kansas City Repertory Theater




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • Lee Ann,

     

    This is what I use to find the order that are unpaid or unseated.

     

    -          From the Ticket Order screen select the chick let next to the order # box

    -          Select product

    -          Select the season the performance is under

    -          Select Perf or Pkg Code

    -          Where is says Seated: (all) change the pull down to No

     

    Hopefully that should do it for you

     

    Ashley Voorhees

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Lee Ann Reed
    Sent: Monday, April 12, 2010 11:42 AM
    To: Ashley Voorhees
    Subject: [Tessitura Ticketing Forum] Single Sale Order Listing

     

    Hey all -

    I am trying to run the single sale order listing to show me unseated orders.  However, when I run the report for the performance date that shows unseated orders in the season manager it comes up with none.  I have set the order dates to include all possible orders for that date.  Any suggestions on how I can find out what account has the unseated order for the performance?

    Lea Ann Reed
    Manager of Sales
    Kansas City Repertory Theater




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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