Hi all -
We just moved over into V15 - and we're working through some new features. We received this error for the first time "Constituents Can Only Be Scheduled Once for a Single Merge." We've never encountered this before in other versions. We've done our due diligence and read about merging in V15 - but can't figure out how to merge Account Numbers 2 and 3 into 1 during the same merge procedure. Any ideas where we are going wrong?
Also, is anyone using any jobs for merges overnight that they really like? We've been doing it manually for awhile now. I've worked for other organizations that had jobs that ran overnight that looked for potential duplicates, and I'm looking into possibilities of implementing this here.
Thank you!
Rachael/Chris,
Maybe I am missing something here, but we have a nightly job that inserts all of our TNEW Guest Checkout accounts into the merge table; all merging to one standard account, and it merges them just fine, no errors.
Is there something special in play of which I am unaware if the accounts are not TNEW Guest Checkout accounts?
John
Is it a custom job? We typically merge manually.
This happens when you go to the actual merge screen and try to merge more than one account that has dupes. I had submitted a support ticket about this. Here is the response:
> B into A and C into A
Why shouldn't we be able to do that? If I can't in the client, I'll add 'em to the table via SQL. We'll see...
Although that's great for those who have SQL access and know how to do this. It doesn't help the front end users who used to be able to schedule multiple merges at once.