Hello! We have been using Aux perfs for quite awhile now to collect registrant information for various performances. Recently we upgraded to v15, and since the upgrade, I have not been able to get a new Aux perf to work on TNEW (v6). The aux perfs that were set up before the upgrade still work just fine, but any of the ones I've built since give me a "website down for maintenance" error when I try to book a ticket online. What's truly bizarre is that I've been able to book one of the new aux tickets in v7 preview of TNEW.
Anyone else come across this strangeness?
One thing that caught me up was that there is a new button in the TNEW Administrator Site to reset custom forms, which needs to be pressed anytime you make an edit in the Custom Form system tables and then pushes those edits into TNEW (simply clearing the cache doesn't do it for those fields anymore). I honestly don't know if this is a v15 change or a TNEW v7 change - we did both upgrades very close together.
In the Admin site, go to "Site Data > Reset Site Data" and then there's the button for Reset Custom Forms.
I hope that helps!
Thanks! That def works for TNEW7, but it's not helping to make it work in TNEW6. I have no idea why something would work in 7 but not 6 when I've made no changes to the set up from Live v6 to Live Preview of v7. . .