Hi. I'm unable to get special characters to print on my Boca tickets. I've determined that the font to use is Font 13, but when I put in a special character it seems to print as a different special character. I've been testing this out by adding a special character directly to a ticket design, I haven't yet tested what happens if it is pulling directly from the event itself, so maybe that would make a difference. Has anyone figured out a workaround for this issue? I'm trying to get it to print an é.
Hey Liz,
We print special characters all the time and one thing that trips us up sometimes is the Windows' Printer Settings. If you go to your BOCA printer in the Windows' Printers and Scanners. You need to get into Printer properties. And then in that window there is 'Font Selection'. It needs to be on Multilingual - Latin 1 (or perhaps some other ones, but United States doesn't work for us and Multilingual does). Hoping this helps! If not, post again and I will see if I can think of anything else.
We are trying to print š, I've applied a different font properties, but it keeps reverting to the default so the printer ignores š completely.
If anyone has any suggestions I'd would greatly appreciate it.
Thanks
Sussan