wish to print receipts but NO tickets

Following along on this - we've stopped printing tickets with each and every order, in favor of a daily batch print for bulk mailing. However, it means we've had to train our staff to just un-check the tickets box in their print screen with every order. It's not awful, but every click counts!

Curtis - there are a couple of options here.

• You can turn off printing for production elements at the performance level (Printing checkbox in the Modes of Sale tab); this can be managed through Season Maintenance for multiple products at once. Since this affects the performance(s) only, you can still print receipts. 
• You can also have a ticket design that has no data elements in it, and apply that to all the price types in the event; even if the user leaves the checkbox for ticket printing checked, the sub-lineitems will not be marked printed. 

The downside to both these methods is that orders will never be marked printed (i.e. the status of the sub-lineitems will never change from seated, paid to ticketed, paid) If that's important in your reporting, or if you want to count attendance, there are custom scripts in existence that will update ticket records to a ticketed and/or attended status to facilitate this. 

Jonathan 

thanks we will look into this

thanks, this is what we do as well...