Hello all,
We are currently setting up our cash procedures at The Shed, and I would love to find out what community members are doing to manage cash batches in Tessitura. Do you enter the starting bank amount or cash bag number anywhere in the system? At the end of the day, how do you print batch reports, and do you have a separate cash form for the end of day drawer reconciliation? Do you have a way of marking a batch as a cash batch? Thanks in advance for your thoughts on this topic.
Best,
Jennie
We have a similiar process here at the CMHR. We have a Cash form of payment with its own GL. At the end of a shift, our ticketing agents drop their cash into the cash machine that counts it for them and prints a receipt which also automatically removes the float they got from the same machine (yes we have a machine that does this for us, it is brilliant!). Then, the ticketing agent prints off their batch report and compares their cash total with the cash form of payment, as well as, their bank card total with the bank card form of payment (we have non-integrated payments), cheques with cheque FOP, etc.... They then staple all the receipts and the bath report together and write on the bath report whether or not they were balanced. And if not balanced, how much they are off and why.The next day, a supervisor reviews all the batch reports and also double checks the GL report in Tess vs. the batch report in Tess to make sure no one is miscounting, misreading, or 'lying'. Our finance department also reviews everything on a weekly, monthly, and quarterly basis and flags any over-short issues that we then have to 'justify'. The justification is then recorded in our separate finance system (currently Dynamics, but we are moving to SparkRock).