Hi all,
I'd like to get an idea of how other organizations use Modes of Sale, and if they have as many as we do! I just counted 40 MOS, which include default ones such as Web and Web Subscription (we're on TNEW), and the handful of MOS that are used by Patron Services reps when processing purchases in Tessitura (such as Phone, Counter and Subscription purchases). There are others that we use for specific purposes such as student concert, groups and rush sales. Then there are about 13 different MOS that we rotate for various special offers, such as special pricing, pricing rules, advance sales, sales through allocations, and the list goes on... As organizational needs change, and other departments are looking to utilize TNEW for various purposes, I'm finding that I usually have to build a new MOS to facilitate those needs, rather than re-purpose an existing one. We're also starting to introduce more Subscription offers, which will require yet more MOS.
Is anyone willing to share how they utilize their modes of sales, and how they keep them all organized? And do you feel like you have too many, or not enough?
Anastassia Lavrinenko said:And do you feel like you have too many, or not enough?
We have 35 active MOS, which sometimes seems like too many, but which were arrived at over a span of years and are probably just the right number for us.
Some orgs make many more than this work. This org has (or had) more than 2000!
https://community.tessituranetwork.com/tessitura_software_forums/f/tessitura_technical-9/10664/paht-challenges-with-shared-modes-of-sale-on-websites