Hi all,
Are any other RAMP users having issues typing into Tessitura?
We've been experiencing issues for a couple weeks now where some users cannot type anything into any search fields or there is a massive delay while typing or copying and pasting into these fields. For me, I am experiencing these issues in the pricing layers.
We currently have a ticket open but I wanted to learn if anyone else who is hosted on RAMP is having the same issue and if it is ongoing or if it was resolved?
- Chris
Despite these issues ONLY happening in Tessitura, Tessitura believes this does not appear to be a setting or configuration issue on the side of Citrix/the hosting environment.
Good luck!
Since we upgraded to Version: 15.1.1, this has no longer been an issue for us.