Hello Good People!We are selling flex packages ("Design Your Own") along with fixed seat renewals and acquisitions.
These flex packages are unseated, of course. However, I can only choose various zones per performance when the package is being seated. In other words our staff is unable to sell an orchestra seat for the first performance, a balcony seat for the second, etc., when the package is unseated.Does anyone know how to sell varied zones with an unseated flex package? If so, I'll buy you a beer at TLCC this year!Kindly,
Mark Sackett
Mark,
When you say "varied zones" are you using zones in the Tessitura sense of Price Zones, or zones meaning different sections of your house?
We sell unseated flex packages during our early renewal period (before we've announced the offerings) using price zones to keep track of how much each seat is worth and where the patron will eventually get seated when seating begins. Usually our standard price zones are available in both sections (orchestra and dress circle) of our theater because the seat value is mostly determined by angle, but we have sometimes changed the price zones around so that all seats of a given price zone are in one seating section. Our venue's pretty small, so we only have three different price zones, which keeps things fairly simple - it might get complicated if you have 15 or 20 different zones - but for our space, that solution works pretty neatly and lets us choose a different price zone for each sub line item in the package
Hi Erin:Thank you so much for this! Sadly, we have 23 current active zones (3100+ seats), and we are hoping to be able to sell (for example) a main floor Orchestra seat for a chamber opera, and a first balcony Dress Circle seat for an opera with more grand staging. Our stumbling block is that without seating enabled, we cannot assign different zones to different productions.
Your solution is excellent, although our zones all have different prices, so the challenge is still there.
You work at a terrific theater, by the way!
Wishing you all the best,
Mark
Ok, sorry I couldn't be more help! Good luck!