Hi,
I am trying to run some extractions for our season rollover, however I encountered an error whenever I try to generate counts.
I get the message: error occurred when generating keycodes for customers
I found a knowledgebase article (15245) that may help, but I don't understand the solution. Can anyone give me a hand?
Thanks!
Brian,
By this time, I hope your problem is solved. If not, I'd be happy to lend a hand but probably best done offline. Feel free to email me directly.
Do you know which extraction element is causing the problem?
Martin