Hello,
We are noticing that we have to do a full reboot of NSCAN to get them to recognize a show on any given day. We are using the TC20 scanners. I have the scanners set to search for shows based on facility ID as this works better for our campus and theater locations. We are using the Zebra Entrprise Device Lockdown program on the scanners so that only NSCAN is available. I'm wondering if that program is the issue and is not allowing NSCAN to be fully "closed" on the device, therefore the device profile doesn't reload for the new day. In previous organizations, I've only ever used the old Windows CE based scanners and never noticed this problem.
Help me Tessiturians....you're my only hope.
- Chris
Hi Chris,
We moved to the TC20's and have the lockdown program in place too. We always do a full reboot of the scanner each day here (and use facility id) but we used to do that with the MC75's too so for us it's no different to what we used to do, as we found this was the only way we could ensure it picked up the correct performances and connected to the correct WIFI point too.
Caryl