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Base Price Indicator

Christy Warren
$organization

We commonly use multiple price maps per price type.  However, we have only been marking 1 of those price maps with the Base Price check box.  I understand from the documentation that you can have more than 1 price map marked as Base, but my question is has anyone encountered any negative implications for doing that? 

Reporting issues?  Capacity issues regarding seating? (I understand that the dollar capacity would be included in the new price map)

 

I've run this in Test, and I can't seem to find any major issues, but I can't help but have a feeling there was a reason we didn't do this in the first place.  And my brain won't recall the reason.

 

Help?

 

Christy Warren

TPAC, Nasvhille, TN

Parents
  • $organization
    At the Young Vic, as seating is always unreserved, we will hold off specific seats of the customer's preference if they request it. The signs on the seats ("These seats are reserved for a customer with access needs in the name of Campbell") are removed five minutes prior to the start of the performance. A note is made as a Customer Service Issue: the Duty Manager pulls that report prior to the show and reserves those seats.
     
    We offer a free ticket for a companion if the customer is not capacble of navigating the building on their own, in which case their ticket is charged at the full price. If they CAN navigate the building on their own, there's a reduced price we use for their ticket only.
     
    Hope this helps!
     
    C.//
    X.
     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Christy Warren
    Sent: 24 February 2010 23:38
    To: Chris Campbell
    Subject: [Tessitura Ticketing Forum] Base Price Indicator

    We commonly use multiple price maps per price type.  However, we have only been marking 1 of those price maps with the Base Price check box.  I understand from the documentation that you can have more than 1 price map marked as Base, but my question is has anyone encountered any negative implications for doing that? 

    Reporting issues?  Capacity issues regarding seating? (I understand that the dollar capacity would be included in the new price map)

     

    I've run this in Test, and I can't seem to find any major issues, but I can't help but have a feeling there was a reason we didn't do this in the first place.  And my brain won't recall the reason.

     

    Help?

     

    Christy Warren

    TPAC, Nasvhille, TN




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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    Registered name
    The Young Vic Company

    Registered office
    66 The Cut, London SE1 8LZ

    A company limited by guarantee, registered in England & Wales no:1188209

    This email has been scanned by the MessageLabs Email Security System.
    For more information please visit http://www.messagelabs.com/email YVoutTag
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Reply
  • $organization
    At the Young Vic, as seating is always unreserved, we will hold off specific seats of the customer's preference if they request it. The signs on the seats ("These seats are reserved for a customer with access needs in the name of Campbell") are removed five minutes prior to the start of the performance. A note is made as a Customer Service Issue: the Duty Manager pulls that report prior to the show and reserves those seats.
     
    We offer a free ticket for a companion if the customer is not capacble of navigating the building on their own, in which case their ticket is charged at the full price. If they CAN navigate the building on their own, there's a reduced price we use for their ticket only.
     
    Hope this helps!
     
    C.//
    X.
     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Christy Warren
    Sent: 24 February 2010 23:38
    To: Chris Campbell
    Subject: [Tessitura Ticketing Forum] Base Price Indicator

    We commonly use multiple price maps per price type.  However, we have only been marking 1 of those price maps with the Base Price check box.  I understand from the documentation that you can have more than 1 price map marked as Base, but my question is has anyone encountered any negative implications for doing that? 

    Reporting issues?  Capacity issues regarding seating? (I understand that the dollar capacity would be included in the new price map)

     

    I've run this in Test, and I can't seem to find any major issues, but I can't help but have a feeling there was a reason we didn't do this in the first place.  And my brain won't recall the reason.

     

    Help?

     

    Christy Warren

    TPAC, Nasvhille, TN




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
    ______________________________________________________________________
    This email has been scanned by the MessageLabs Email Security System.
    For more information please visit http://www.messagelabs.com/email YVinTag
    ______________________________________________________________________

    ______________________________________________________________________
    Registered name
    The Young Vic Company

    Registered office
    66 The Cut, London SE1 8LZ

    A company limited by guarantee, registered in England & Wales no:1188209

    This email has been scanned by the MessageLabs Email Security System.
    For more information please visit http://www.messagelabs.com/email YVoutTag
    ______________________________________________________________________
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