Hi there -
We just got an interesting call from a patron who asked if we had Tessitura. We confirmed and he said that we should hold his tickets. He has a GoDaddy email address and has never been able to receive tickets via email. He said we weren't the only company he had experienced issues with. Was wondering if anyone had the same/similar experience and if they were able to troubleshoot?
Thanks!
Rachael
I'm curious to see how this issue is going with all of you? We have been experiencing a similar issue over the past three months, where customers will receive delayed PAH orders, or not receive them at all. We've seen it happen with aol.com, optonline.net, and verizon.net (even Gmail in some cases, though less frequently). We are diligently trying to find a solution, but still struggling.