Hi there -
We just got an interesting call from a patron who asked if we had Tessitura. We confirmed and he said that we should hold his tickets. He has a GoDaddy email address and has never been able to receive tickets via email. He said we weren't the only company he had experienced issues with. Was wondering if anyone had the same/similar experience and if they were able to troubleshoot?
Thanks!
Rachael
We have a similar experience with @roadrunner email accounts. It's their rules for x number of emails coming from the same address within a certain amount of time. We're still working on a solution - other than recommending patrons use a GOOD email service . . .
Jim, how are things going for you now?