Rollover: Omit Fee Based On Constituency

Our subscription fees are rule based. All subscription orders are sold in Subscription MOS or Group Subscription MOS.  Subscription fees should be waived for our VIP patrons. When performing the rollovers, I do not want the VIP orders to have any fees applied to their renewal order. Is the only way to avoid fees for the VIPs is to create a  new MOS called VIP Subscription  along with a  new fee with the calculation method set as rule based, the fee frequency set to the constituent level and a $0 fee amount and then in the fee rules, only select the VIP Subscription MOS along with the price types, delivery methods, transaction types, etc as the Subscription MOS and Group Subscription MOS? Then roll  the VIP patrons into this new MOS? For the last couple of seasons, we've just been editing the fees to $0 upon each renewal. Unfortunately, sometime people forget to do this step.

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  • I am not the end all of fee knowledge, but I believe you are correct that that would be the only way to do that outside of something after the fact such as mass deleting the fees through the database (I would not recommend) or having someone go through all the relevant orders and manually override/edit the fee from the start; of course that means that that person has to save the order date (though that can be more easily rectified through the back end).

    However, I think it is well worth an enhancement request submission to be able to have fees, like pricing rules, able to have an exclusion list set based on a constituency, etc...  (Come to think of it, I might have submitted such a request at some point.  If so, another one could never hurt.)

    John

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  • I am not the end all of fee knowledge, but I believe you are correct that that would be the only way to do that outside of something after the fact such as mass deleting the fees through the database (I would not recommend) or having someone go through all the relevant orders and manually override/edit the fee from the start; of course that means that that person has to save the order date (though that can be more easily rectified through the back end).

    However, I think it is well worth an enhancement request submission to be able to have fees, like pricing rules, able to have an exclusion list set based on a constituency, etc...  (Come to think of it, I might have submitted such a request at some point.  If so, another one could never hurt.)

    John

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