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Partial Payments; which GL?

Former Member
Former Member $organization

Hello,

If I have an order with two line items, each assigned to it's own GL#, is there a way to determine/decide which GL the money will be assigned to if a partial payment is made?

Thanks!

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  • $organization

    The order in which payments are applied is…

     

    1.       Any contribution on the order

    2.       Any fees on the order

    3.       Lineitems in date order starting from the earliest performance

     

    From the sublineitems tab, you will see an SLI status indicating the paid status of each seat.  A seated, paid sublineitem would show up as “SPD”, while a seated, unpaid sublineitem would show “SUP”. 

     

    Hope that helps!  If you need further information, just hit F1 while in the order screen and checking out the various documents related to Order Processing.

     

    -Ryan Creps

    Tessitura Network

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Michael Ferrari
    Sent: Thursday, February 11, 2010 7:26 AM
    To: Ryan Creps
    Subject: [Tessitura Ticketing Forum] Partial Payments; which GL?

     

    Hello,

    If I have an order with two line items, each assigned to it's own GL#, is there a way to determine/decide which GL the money will be assigned to if a partial payment is made?

    Thanks!




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  • $organization in reply to Ryan Creps (Past Staff Member)

    Hello Everyone!

    As we are getting ready for a new season launch, my finance dept has brought up some concerns from last season when we went live.

    For partial subscription payments they were having a very hard time determining which performances had partial payments towards them and how much those partial payments were.

    Our subscription orders do not have contributions (well... they do put it is put to On Account so we all understand that amount is obviously paid first) and we do not have package service charges.

    However, each package price type is made up of 3 unique price maps. Is there a way to know which price map is being paid for first during a partial payment?

    I *think* using the Ticket Sales by Period report will help with determining which performances got the short end of the stick. Unless someone has a better suggestion? Or a custom report they don't mind sharing?! ;)

Reply
  • $organization in reply to Ryan Creps (Past Staff Member)

    Hello Everyone!

    As we are getting ready for a new season launch, my finance dept has brought up some concerns from last season when we went live.

    For partial subscription payments they were having a very hard time determining which performances had partial payments towards them and how much those partial payments were.

    Our subscription orders do not have contributions (well... they do put it is put to On Account so we all understand that amount is obviously paid first) and we do not have package service charges.

    However, each package price type is made up of 3 unique price maps. Is there a way to know which price map is being paid for first during a partial payment?

    I *think* using the Ticket Sales by Period report will help with determining which performances got the short end of the stick. Unless someone has a better suggestion? Or a custom report they don't mind sharing?! ;)

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