Hey there,
Is anyone doing wait lists for tickets through any kind of software? Which software are you using, and what functionality does it have? We currently do not allow wait lists for tickets, due to the massive headache it would cause us without a pretty sophisticated system to help us manage it. But I think it would be a very good customer service piece if we could find a way to do it. Has anyone found something that you like a lot?
Thanks!
We just setup a new GA performance in Tessitura using a Wait List season. Then we have a WAIT price type and seat the number of tickets they are looking for. Running the Performance Seating Book I can sort by order number and everything stays in order.