Do any organizations use a form that marketing fills out for the box office to request discounts be built? We are looking to find a way to standardized and streamline how discounts are built in the system through our Box Office. A lot of time some of the specifics get lost through translation, so we were thinking a specific template to request discounts / build would be helpful. Thanks.
Hey Michael --
We have a standard request form that we've always used for setup that I'm happy to share with you as well. Recently, we've also started including all the setup information in our shared campaign timeline document which everyone from Box Office, Marketing, Development, etc. all reference - it lets me quickly take a look at what's coming up and still needs to be done without having to chase anyone (most of the time).
-- Gabe