• Replies 2 replies
  • Subscribers 414 subscribers
  • Views 39 views
  • Users 0 members are here
Related

Converting Single ticket buyers to Subscribers

Ana Maria Acuña
$organization

Does anyone out there convert single ticket buyers to subscribers once they reach the the ticket amount required to be one?

Example; If a single ticket buyer has purchased up to 4 single tickets or more and is now eligible to be a subscriber, how do we have Tessitura convert them into a renewing subscriber?

Thank you!! 

  • $organization
    We do not count individually purchased tickets towards a subscription package, but we do promote the benefits of being a subscriber to single ticket buyers when they are purchasing so it is clear that there is a distinction. Often this pushes someone considering a couple of separate concerts into purchasing a flexible package or subscription "voucher"
     
    If you do want to change the person who purchases a series of single tickets into a "subscriber" perhaps you could set up a separate "dummy" package that you can then use to add the constituency of "subscriber" this won't change the subscription and single sales in your performance (and therefore the monies depending on how your finance department likes this reported on).
     
     
    Brenda

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Ana Maria Acuña
    Sent: Saturday, February 06, 2010 11:06 AM
    To: Brenda Fehlberg
    Subject: [Tessitura Ticketing Forum] Converting Single ticket buyers to Subscribers

    Does anyone out there convert single ticket buyers to subscribers once they reach the the ticket amount required to be one?

    Example; If a single ticket buyer has purchased up to 4 single tickets or more and is now eligible to be a subscriber, how do we have Tessitura convert them into a renewing subscriber?

    Thank you!! 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
  • $organization in reply to Brenda Fehlberg

    Very helpful, Thank you Brenda.

     

    Ana Maria Acuña

    Director of Patron Relations

    University of Arizona

    UApresents

    PO Box 210029

    Tucson, Az 85721

    Office 520-621-5532, 520-621-5577

    Fax 520-621-8991, 520-621-5753

    acunaa@email.arizona.edu

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Brenda Fehlberg
    Sent: Saturday, February 06, 2010 4:02 PM
    To: acunaa@email.arizona.edu
    Subject: RE: [Tessitura Ticketing Forum] Converting Single ticket buyers to Subscribers

     

    We do not count individually purchased tickets towards a subscription package, but we do promote the benefits of being a subscriber to single ticket buyers when they are purchasing so it is clear that there is a distinction. Often this pushes someone considering a couple of separate concerts into purchasing a flexible package or subscription "voucher"

     

    If you do want to change the person who purchases a series of single tickets into a "subscriber" perhaps you could set up a separate "dummy" package that you can then use to add the constituency of "subscriber" this won't change the subscription and single sales in your performance (and therefore the monies depending on how your finance department likes this reported on).

     

     

    Brenda

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Ana Maria Acuña
    Sent: Saturday, February 06, 2010 11:06 AM
    To: Brenda Fehlberg
    Subject: [Tessitura Ticketing Forum] Converting Single ticket buyers to Subscribers

    Does anyone out there convert single ticket buyers to subscribers once they reach the the ticket amount required to be one?

    Example; If a single ticket buyer has purchased up to 4 single tickets or more and is now eligible to be a subscriber, how do we have Tessitura convert them into a renewing subscriber?

    Thank you!! 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!