CART_PRICING_RULES_ERROR

Have you verified that the price type you’re switching to is valid in the current MOS?

Todd Tiffany

Director of Information Systems

Flint Cultural Center Corp

(810) 237-5156 ofc

From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Diane Bishop
Sent: Saturday, September 02, 2017 3:22 PM
To: Todd Tiffany <ttiffany@fcccorp.org>
Subject: [Tessitura Ticketing Forum] CART_PRICING_RULES_ERROR

I have set up a pricing rule where if you buy 3 or more concerts, you save $5 on each concert. It was working fine as a Product Volume rule triggering a price change, but the box office wants the rule to trigger a price type change, not a price change. I switched it and now when I test it by selecting three eligible concerts, I get this error: CART_PRICING_RULES_ERROR and everything that was in the shopping cart is deleted. I can't, for the life of me, figure out what I'm missing. I can't find any documentation to help me determine what this message is referring to. Anyone have any suggestions?

Thanks,

Diane

Orlando Philharmonic Orchestra

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