Has anyone written up a plan on how to handle a scenario where Tessitura is down and you have a show that night. (Without shutting down for the evening.) We are working on a recovery plan in this area. Would love any insights from groups that have already worked this out. Particularly if you have actually had to work the plan on a real show night.
Hey Tom -
There is some documentation on Business Continuity Planning in the Tessitura Help System which might help you get started with such a plan: http://www.tessituranetwork.com/Help_System_v125/Content/Business%20Continuity%20Planning/Business%20Continuity%20Planning.htm
Also, Kevin Sheehan and Alex Harris recorded a great T-cast on the topic: http://www.tessituranetwork.com/network/Learning/Webinars%20Archive/General/Business%20Continuity%20Planning.aspx
Hope this helps!
Patrick SchleyTessitura Network