Documents Saved to Patron Account

Hi Christopher,

In RAMP, your local drives should automatically be mapped.  They may not have the same letter designations you have locally, but they should all be there.  The easiest way to test this is to "Save as" a document in Tessitura and check the drives available to you.  You can also see the drives available by double clicking "My Computer" on your RAMP desktop, if you have access to it.

Hope this help!

Ahmet Unal

UMSL - Touhill PAC

From: Tessitura Ticketing Forum <forums-ticketing@tessituranetwork.com> on behalf of Christopher Cuhel <bounce-christophercuhel9903@tessituranetwork.com>
Sent: Friday, July 21, 2017 5:10:45 PM
To: Unal, Ahmet
Subject: [Tessitura Ticketing Forum] Documents Saved to Patron Account

Hey All, We are a RAMP organization and I have a quick question about document storage. When an employee wants to save a document, like a Word document or scanned document, do we have to save this document in RAMP somewhere or can we save it locally? If we save it locally, will we have to map drives? Any insight and help would be awesome. -Christopher


This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Hi Christopher,

In RAMP, your local drives should automatically be mapped.  They may not have the same letter designations you have locally, but they should all be there.  The easiest way to test this is to "Save as" a document in Tessitura and check the drives available to you.  You can also see the drives available by double clicking "My Computer" on your RAMP desktop, if you have access to it.

Hope this help!

Ahmet Unal

UMSL - Touhill PAC

From: Tessitura Ticketing Forum <forums-ticketing@tessituranetwork.com> on behalf of Christopher Cuhel <bounce-christophercuhel9903@tessituranetwork.com>
Sent: Friday, July 21, 2017 5:10:45 PM
To: Unal, Ahmet
Subject: [Tessitura Ticketing Forum] Documents Saved to Patron Account

Hey All, We are a RAMP organization and I have a quick question about document storage. When an employee wants to save a document, like a Word document or scanned document, do we have to save this document in RAMP somewhere or can we save it locally? If we save it locally, will we have to map drives? Any insight and help would be awesome. -Christopher


This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!