Hello there world!
I had a question in regards to having 2 rules fire in one order for sepreate line items.
Is this possible? the example we are trying is...
Add Package to cart before date x to (have pricetype change to) get early bird pricing.This would need to fire once for Adult tickets and once for Concession tickets.
This is due to other business rules we can not discount the Package pricetypes hense needing to use Pricetype Change and not price change.
When this runs currently it will only pick the rule that has the higher ranking, but was wondering if there was a work around people have tried?
Cheers all!
Paul :)
Add Package to cart before date x to (have pricetype change to) get early bird pricing. This would need to fire once for Adult tickets and once for Concession tickets.
Hi!
Yes that’s correct, Package Standard one rule, package concession another.
The rules was the Pricetype Change.
Paul
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Dot Krebs Sent: Sunday, 18 June 2017 9:53 PM To: Paul Congdon Subject: Re: [Tessitura Ticketing Forum] Pricing Rules for 2 line items
Hi Paul,
So the package is one rule and the concession is the other rule, correct?
What rule type(s) are you using for each of these?
Dot
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From: Paul Congdon <bounce-paulcongdon8344@tessituranetwork.com>
Date: 6/18/17 00:15 (GMT-05:00)
To: Dot Krebs <dkrebs@actorstheatre.org>
Subject: [Tessitura Ticketing Forum] Pricing Rules for 2 line items
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Hi there,
Yes they do. All MOS and if there is only one pricetype being used the rules work fine, was just if someone wants an adult and concession
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Dot Krebs Sent: Sunday, 18 June 2017 10:35 PM To: Paul Congdon Subject: Re: [Tessitura Ticketing Forum] Pricing Rules for 2 line items
Paul,
I thought of two more troubleshooting checks.
Both rule(s) fire independently of each other.
Both rule(s) fire in the correct MOS.
From: Dot Krebs <bounce-dotkrebs9366@tessituranetwork.com>
Date: 6/18/17 07:53 (GMT-05:00)
Subject: Re: [Tessitura Ticketing Forum] Pricing Rules for 2 line items
-------- Original message --------
You’ve piqued my interest. I’m going to try and duplicate today. Will let you know my results.
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Paul Congdon Sent: Sunday, June 18, 2017 7:56 PM To: Dot Krebs <dkrebs@actorstheatre.org> Subject: RE: [Tessitura Ticketing Forum] Pricing Rules for 2 line items
The drawback to this is that when a pricing rule has already taken action in the order, each sublineitem is tagged as either a Result or a Qualifier (R or Q), and is therefore not considered for the action of any further pricing rules in the set. So the short answer is no, you can’t have two rules acting on one order. HOWEVER…
You can simulate this sort of behavior with a bit of creative pricing setup. The trick to using a rule that effects a Price Change (not a Price Type change) is:
1. Set the amount of the change to the quantity or percentage of the larger of the necessary changes (i.e. if one is a 50% discount and the other is a comp, set the rule to a 100% discount.)
a. Set the pricing rule to Respect Minimum Price.
b. When setting up the price types, set each of the price types so that the Minimum Price of the price type is equal to the lowest amount to which it should be discounted by the pricing rule – e.g. for the price type that is to be free, make it 0; for the one to be 50% off, set it to 50% of face value.
2. When the rule is invoked, it will discount the price type by 100%- up to the limit of the minimum price.
Hope this is helpful,
Jonathan
One bit of clarification I wanted to add on is that the limitation is on applying multiple rules to the same PRODUCT in an order. So in this particular example, if you have two different rules for the same package, it will only apply one of the rules to SLIs for that package.
Kevin Sheehan
Senior Technical Writer & Consultant
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com
Thanks heaps for this. While I think my original problem will need to be fixed without any use of the pricing rules, this little bit of info has created a small brain spark that might fix another issue.
Thanks again!
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Kevin Sheehan Sent: Tuesday, 20 June 2017 2:00 AM To: Paul Congdon Subject: RE: [Tessitura Ticketing Forum] Pricing Rules for 2 line items
Hey there,
We tried this but this method was messing with another report that we use frequently so the Pricetype change was going to fix that… Looks like its back the drawing board I think J
But thank you a million for the help!
Cheers,
From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Jonathan Smillie Sent: Tuesday, 20 June 2017 12:04 AM To: Paul Congdon Subject: RE: [Tessitura Ticketing Forum] Pricing Rules for 2 line items