Exchanges online

We have recently launched a new website and are using TNEW. Is there anyone out there doing exchanges online? How are you doing this and do patrons provide proof of destroyed ticket or do they still need to post them back?
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  • Thanks Beau.

     

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    Lynn McLaughlin |Head of Ticketing

    T: (02) 8215 4604  |  F: (02) 8215 4660  

    Clock Tower Square, Cnr Harrington & Argyle Streets, The Rocks NSW 2000 Australia  

    GPO Box 4972, Sydney NSW 2001 Australia 

    www.sydneysymphony.com  |  Join us on Facebook  Follow us on Twitter

     

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Beau Vigushin
    Sent: Saturday, 10 June 2017 3:34 PM
    To: Lynn McLaughlin
    Subject: Re: [Tessitura Ticketing Forum] Exchanges online

     

    Hey Lynn, Melbourne Theatre Company do online exchanges, so I'm sure Dale can talk you through their process. I know they depend on N-Scan being available in the venue, so they don't actually require the old tickets back. BV

    From: Lynn McLaughlin <bounce-lynnmclaughlin7783@tessituranetwork.com>
    Sent: 5/8/2017 10:52:35 PM

    We have recently launched a new website and are using TNEW. Is there anyone out there doing exchanges online? How are you doing this and do patrons provide proof of destroyed ticket or do they still need to post them back?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • Thanks Beau.

     

    horizontal.png

    Lynn McLaughlin |Head of Ticketing

    T: (02) 8215 4604  |  F: (02) 8215 4660  

    Clock Tower Square, Cnr Harrington & Argyle Streets, The Rocks NSW 2000 Australia  

    GPO Box 4972, Sydney NSW 2001 Australia 

    www.sydneysymphony.com  |  Join us on Facebook  Follow us on Twitter

     

     

     

     

    From: Tessitura Ticketing Forum [mailto:forums-ticketing@tessituranetwork.com] On Behalf Of Beau Vigushin
    Sent: Saturday, 10 June 2017 3:34 PM
    To: Lynn McLaughlin
    Subject: Re: [Tessitura Ticketing Forum] Exchanges online

     

    Hey Lynn, Melbourne Theatre Company do online exchanges, so I'm sure Dale can talk you through their process. I know they depend on N-Scan being available in the venue, so they don't actually require the old tickets back. BV

    From: Lynn McLaughlin <bounce-lynnmclaughlin7783@tessituranetwork.com>
    Sent: 5/8/2017 10:52:35 PM

    We have recently launched a new website and are using TNEW. Is there anyone out there doing exchanges online? How are you doing this and do patrons provide proof of destroyed ticket or do they still need to post them back?




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Ticketing Forum. You may reply to this message to post to the Ticketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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