Is there a way to "inactivate" a primary address? We have mail come back due to bad addresses. Because the system requires a primary address, is there a way to inactivate it so we do not continue to pull an incorrect address into lists? If not, how do others handle this problem? Thank you!
Concurrently...what many organizations do is create a suppression set in extraction manager to supress anyone out with a bad address flag. We also have our headers set here at The 5th to populate a field saying "bad address" so that our guest services team knows to ask to change it. I believe that was some custom work we had done long ago for a custom header for our guest services team.
Christopher Cuhel, The 5th Avenue Theatre