Is there a way to "inactivate" a primary address? We have mail come back due to bad addresses. Because the system requires a primary address, is there a way to inactivate it so we do not continue to pull an incorrect address into lists? If not, how do others handle this problem? Thank you!
Hey Denise,
Actually, as of version 11, a new field was added in T_DEFAULTS called "require address". The default is set to yes but you can change it to no. Doing so allows you to create accounts without a primary address. I did this when I worked at John Michael Kohler Arts Center in Sheboygan, WI. As a museum, they wanted to be able to capture patron information, and we found that patrons were more willing to give an email address versus their whole address. So we changed the default setting.
Here is the help link: http://www.tessituranetwork.com/Help_System_v125/Tessitura_v125_Left.htm#CSHID=System_Tables|StartTopic=Content%2FSystem_Tables%2FSystem%20Tables.htm|SkinName=TN Skin
Christopher Cuhel, The 5th Avenue Theatre