Bad Addresses

Is there a way to "inactivate" a primary address?  We have mail come back due to bad addresses.  Because the system requires a primary address, is there a way to inactivate it so we do not continue to pull an incorrect address into lists?  If not, how do others handle this problem?  Thank you!

 

Parents
  • Like Nick we also have a few different address purpose flags - one for returned mail with bad addresses and a few others flagged in our monthly NCOA.  You can then use those as exclusions in your list extractions.  One word of caution is to train your front end users when they correct or change addreseses to double check if there is a bad address flag and remove it otherwise you'll forever be suppressing them from mailings.  

Reply
  • Like Nick we also have a few different address purpose flags - one for returned mail with bad addresses and a few others flagged in our monthly NCOA.  You can then use those as exclusions in your list extractions.  One word of caution is to train your front end users when they correct or change addreseses to double check if there is a bad address flag and remove it otherwise you'll forever be suppressing them from mailings.  

Children
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